Reinstall or uninstall the program
If you are encountering problems with your computer or other programs after installing new software on your computer, uninstall the program and see if the issues persist.
Install and Uninstall option
Pro: Will remove all or the majority of all files copied to the computer during installation.
Con: Not all programs support or use this feature.
- Open the Control Panel or press the Windows key, type Control Panel, and then press Enter.
- Double-click Add or Remove Programs, Uninstall a program, or Programs and Features depending on your version of Windows.
- Within the new window, select the program you want to uninstall and click the Change, Remove, or Uninstall button.
Note: If, after installing a program, you’re unable to boot into Windows, try booting into Safe Mode.
Getting into Windows Safe Mode
Microsoft Windows 10 users
- Press the Windows key, type Change advanced startup options, and then press Enter.
- Under the Recovery tab, select the Restart now option under Advanced startup.
- After a moment, you’ll see a menu with three options. Select the Troubleshoot option.
- Select Advanced options, Startup Settings, and then the Restart button.
- You should see a screen just like the one pictured to the right. Select your appropriate Safe Mode option by pressing the corresponding number on your keyboard.
- Press the Windows key and the R key together to access the Run option.
- Type msconfig in the Open: field.
- In the System Configuration window, click on the Boot tab.
- On the bottom left, in the Boot options section, check the box for Safe boot.
- Select the Minimal option, then Apply, and then the OK.
- Restart the computer and it should load into Safe Mode.
Note: If you use the above option to access Safe Mode, you need to follow the same steps and uncheck the Safe boot option when you’re done. Otherwise, your computer will continue to automatically boot into Safe Mode each time you restart it.